Privacy Policy

Last updated: February 2025

Introduction

Superior Garage Flooring ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at superiorgarageflooring.com (the "Site") or use our services.

By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you interact with our Site or services, including:

  • Contact Information: Name, email address, phone number, and city when you submit our contact form or request a free estimate.
  • Project Information: Details about your project such as service type, property address, and project description that you share during estimates or consultations.
  • Communication Records: Emails, phone call records, and text messages exchanged between you and our team.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, referring website, and click patterns.
  • IP Address: Your Internet Protocol address, which may indicate your general geographic location.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Schedule and provide free estimates
  • Communicate with you about your project
  • Provide and improve our services
  • Send follow-up communications related to your inquiry
  • Analyze website usage to improve user experience
  • Comply with legal obligations

We do not use your information for automated decision-making or profiling. We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small data files stored on your device.

We may use the following types of cookies:

  • Essential Cookies: Required for the Site to function properly, such as session management and security features.
  • Analytics Cookies: Help us understand how visitors interact with the Site through services like Google Analytics. These cookies collect information in an aggregated form.
  • Functional Cookies: Remember your preferences and settings to provide a personalized experience.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our Site.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our Site and services. These third parties have their own privacy policies governing their use of information:

  • Google Analytics: Used to analyze website traffic and usage patterns. Google's privacy policy is available at policies.google.com/privacy.
  • Hosting Provider: Our website is hosted by a third-party provider that may process server logs containing access data.

We do not share your personal information with third parties for their own marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure storage of contact form submissions
  • Limited access to personal information by authorized personnel
  • Regular review of our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: Opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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